This brand new training course has been developed by effectively merging the theory and practice of Emotional Intelligence and Human Resource Management. Thousands of books and articles have been written and published about Emotional Intelligence. Yet, despite the huge amount of tips and techniques that are provided in such publications, few people have been able to understand the real implications of this management craze.
Even fewer have been able to implement it in their daily lives so as to become more resilient and effective. This crash course approaches the topic of EI from a different perspective – ‘Why is Emotional Intelligence importance for HR Managers and Professionals?’
HR Professionals deal with employees on a regular basis and it is imperative for them to have the necessary EI skill set for succeeding in their professions.
This modern course is aimed to provide participants from the HR and related departments with the knowledge and skills necessary to understand emotional intelligence (EI). Participants will identify the various competencies included in the EI framework of Daniel Goleman, ranging from self-awareness to relationship management, with special focus on the HR domain.